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Shipping & Returns

Shipping Policy

At Doctor Shark Animal Care, we understand that getting your veterinary equipment on time is crucial. We offer various shipping methods to meet your needs, and we aim to deliver your order as soon as possible. 

We currently offer the following shipping options for addresses in the US:

  • Standard Shipping on Orders under $50: $6.00, 3-7 Business Days.

  • Standard Shipping on Orders above $50: Free, 3-7 Business Days.

  • Expedited Shipping: $11.50, 2 Business Days

For INTERNATIONAL orders, additional shipping and duties may apply.
If you have any special shipping requests, such as expedited shipping, please contact us and we will do our best to accommodate your needs.

Our eco-friendly packaging is designed to protect your equipment during transit and ensure that it arrives in excellent condition. We take pride in the quality of our packaging and are committed to providing a positive shipping experience for our customers.

Return & Exchange Policy

We stand behind the quality of our products at Doctor Shark Animal Care. If you're not satisfied with your purchase, we offer a hassle-free return or exchange policy. Please contact us within 30 days of receiving your order to initiate a return or exchange. We'll provide you with a return shipping label, and you can send the item back to us for a refund or exchange.
We offer free technical support for all products we sell. If you have any questions or concerns about our return or exchange policy, please don't hesitate to contact us. We're committed to ensuring your complete satisfaction with our products and services.

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